1. Who we are
usproductdirect.com is operated by PAN'S TRADING INC DBA US Product Direct. "US Product Direct" refers to this business.
2. Orders
Orders are placed by email. Each order is based on a written quote that states the product, price, shipping, and delivery details. An order is confirmed only after you approve the quote and pay the invoice.
3. Prices and payment
Prices are in US dollars and are valid for the period stated on the quote. Payment is due as stated on the invoice.
4. Cancellations and refunds
Cancellation and refund terms depend on the product and supplier, and are stated on each quote before you pay. If there is a problem with your order, contact billing@usproductdirect.com and we will work with you to resolve it.
5. Limitation of liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for that order.
6. Contact
Questions about these terms: billing@usproductdirect.com.