Where we ship
We ship to addresses in the United States. Other destinations may be possible and are confirmed on the quote.
Shipping method and timing
The shipping method, cost, and estimated delivery time depend on the product and the supplier's location. These details are stated on your quote before you pay.
Tracking
When tracking is available, we send the tracking information by email after the order ships.
Damaged or missing items
If your order arrives damaged or incomplete, please email support@usproductdirect.com with your invoice number and photos, and we will work with you and the carrier to resolve it.